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Independent Pharmacists Score High with Consumers

Author(s):  Allen Loyd V Jr

Issue:  Nov/Dec 1999 - Compounding for Arthritis Patients
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Abstract:  Independent pharmacies were highly ranked by consumers in a national survey evaluating customer satisfaction with retail pharmacies. Published by CaeData Reports, a health-care consumer research company based in White Plains, NY, the 1999 CareData Retail Pharmacy Customer Survey queried 20,066 pharmacy customers on 225 issues. A table provides results showing that independent pharmacies were highly ranked in terms of satisfaction with pharmacy attributes. A listing of other reports that can be purchased from CareData is also provided, along with contact information for the company.

Related Keywords: independent pharmacy, mail order pharmacies, chain drugstores, patient satisfaction

Related Categories: BUSINESS, MARKETING

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